01 · Start with the record
Before cleaning, identify the materials and any known treatment. Steam that is uneventful for one untreated gem may disturb an emerald filler, damage an organic material or worsen a fracture in another stone.
When the record is unclear, a soft dry or lightly damp cloth is a safer pause than experimentation. The atelier can advise after seeing the object.
Hardness measures resistance to scratching. It does not measure every form of durability.
02 · Notice small changes
A catching claw, a newly moving stone, a soft clasp or a thread that has stretched is a reason to stop wearing the piece until it is checked. Early attention is usually less disruptive to the object than waiting for failure.
Inspect jewellery in good light after wear. A soft brush can remove residue from suitable hard stones, but it should not be used automatically on pearls, coral, filled material or delicate surfaces.
03 · Separate pieces in storage
Diamond can scratch many other gems and metals. Pearls and coral can be marked by much softer contact. Individual cloth compartments prevent chains from knotting and surfaces from abrading one another.
Keep jewellery away from household chemicals, cosmetics and uncontrolled heat. Put pieces on after fragrance and remove them before impact-heavy work, swimming or cleaning.
04 · Service follows use
There is no honest universal service interval. A ring worn daily receives different forces from an occasional pendant. Hinges, clasps, pearl stringing and pavé settings each show wear in different ways.
A bench inspection should respond to use, a noticed change or an accidental impact. Bring the disclosure and previous service notes when available.
